ATTE: Application of technology to special transport

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inLab FIB UPC has designed and developed a new system for the Special Transport Service, in collaboration with the Municipal Institute for People with Disability of Barcelona (IMPD).



The Municipal Special Transport Service of Barcelona is composed of two types of services that support different needs of users. Fixed services are repeated in hours, origins and destinations, and can be easily programmed in advance. Sporadic services are not repeated in hours, or in origins or in destinations and cannot be easily programmed in advance.

The services are provided with minibuses and taxis, which can be adapted or not depending on the needs of the users. This service provision covers the territorial area of Barcelona, Badalona, Esplugues de Llobregat, Sant Adrià del Besós and Santa Coloma de Gramenet.

The new system developed by inLab FIB UPC enables people with a white card (residents in Barcelona who have a disability certificate with a recognised scale of reduced mobility who are registered with the IMPD) to reserve transport services through an app on a management website that is offered to call centre staff and provides IMPD staff with statistics and data on the use of the system. The management of shared fleets and the optimum allocation of users to these routes is carried out using optimisation algorithms developed specially for this service.

The IMPD is an autonomous body of the Barcelona City Council whose mission is to promote activities, programmes and services for people with disabilities and functional diversity in Barcelona. IMPD and the Metropolitan Area of Barcelona (AMB) have a Special Public Transport Service, a complementary service to regular public transport aimed at people with reduced mobility (PMR). This service is managed by IMPD, AMB and AMB information (CETRAMSA).

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